02-11-2020 11:24 AM
Trying to use the update feature in ASDM for a ASA 5525 failover pair and neither will connect to Cisco for new software. Has this feature been deprecated and no longer works?
Thanks!
02-12-2020 01:10 AM
The feature should work.
Do you have a web proxy in your environment? Are you getting a cisco.com authentication prompt?
02-12-2020 05:19 AM
Yes, I checked the web filter and added an exception. I can ping cisco.com from the cli on the firewalls.
02-12-2020 06:21 AM
It would be the client on which you are running ASDM contacting cisco.com - not the firewall itself.
I'd check the proxy logs for blocked attempts.
02-12-2020 06:37 AM
Bypassed it for the workstation and no go. Never even asks for prompt from Cisco.
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