ASA CX software / boot issue

[benner10]

I am having trouble booting a cx image on a ASA 5512-X. The ASA is running 9.1.2, the cx software I am trying to boot is 9.1.2(29) and I get an error as per below:

asacx-boot>system install https://www.xyz.com/s/g4xw7wbr8texoku/asacx-sys-9.1.2-29.pkg?dl=0
Verifying

Package need a higher version of application

==================================

The docs say this needs ASA version 9.1.2 which I am running - so what is wrong?

asa-primary/act# session cxsc console
Opening console session with module cxsc.
Connected to module cxsc. Escape character sequence is 'CTRL-^X'.

Cisco ASA CX Boot Image 9.1.2

asacx login: admin
Password:

            Cisco ASA CX Boot 9.1.2 (29)
                  Type ? for list of commands
asacx-boot>.
asacx-boot>

asa-primary/act# sh ver

Cisco Adaptive Security Appliance Software Version 9.1(2)
Device Manager Version 7.1(3)

Compiled on Thu 09-May-13 16:20 PDT by builders
System image file is "disk0:/asa912-smp-k8.bin"

This link says I should be OK:

http://www.cisco.com/c/en/us/td/docs/security/asacx/9-1/release/notes/asacx_prsm_rn_91.html#pgfId-43332

Any advice welcome - been spending a lot of time on this, not much in the way of support docs

[Vibhor Amrodia]

Hi,

Check this compatibility document.

http://www.cisco.com/c/en/us/td/docs/security/asacx/compatibility/cx_prsm_comp.html

I think you need to have minimum of ASA 9.1.2.5 and above to run this CX code.

Thanks and Regards,

Vibhor Amrodia

[Vibhor Amrodia · Accepted solution]

Hi,

Actually , you need to install 9.1.1-2 first and then upgrade to 9.1.2.

Check this Defect:- CSCuf47521

https://tools.cisco.com/bugsearch/bug/CSCuf47521/?reffering_site=dumpcr

Thanks and Regards,

Vibhor Amrodia

[benner10]

ASA 5512-X, 5515-X, 5525-X, 5545-X, 5555-X

Cisco ASA 5500-X CX Security Services Processor

9.1(1)

ASA 9.1(1-5**)

Hi I read the above table as saying to run CX version 9.1(1) you need ASA version 9.1(1) through 9.1(5). I will take a look at the bug, thanks Vibhor much appreciated.

[benner10]

Great - managed to get FTP working and CX is now booted. Thanks again Vibhor