06-28-2020 06:18 PM
Hi there. I have two ASA5506Xs which have started rebooting daily. It appears to have started once I renewed their SSL certificates. However, everything SSL wise appears to be working fine. The two devices are connected by a network tunnel.
Thanks
06-28-2020 08:53 PM
06-28-2020 10:09 PM
06-28-2020 10:45 PM
Is it the VPN going down or a verified reboot? If it's a reboot is there a crashinfo file being written to disk0?
What version of ASA software are you running?
06-28-2020 11:32 PM
Hi Marvin.
It's definitely a reboot, I have checked the uptimes for both devices and seen physically/had someone verify physically the device rebooting (status lights etc). I have attached the most recent crashinfo file for one of the devices. This device in particular is running ASA version 9.7(1)4.
06-29-2020 04:02 AM - edited 06-29-2020 04:04 AM
The only things that looked concerning in the crashinfo.txt were these:
Reading from flash... !!!!!!!!!!!!WARNING: Enabling the logging ftp-bufferwrap feature could cause a depletion of all available memory under high syslog rates. Please adjust your buffered logging level appropriately *** Output from config line 463, "logging ftp-bufferwrap"
Are you using that command for a specific reason?
Also, we see the following:
A CPU hog that lasted more than 10 seconds was detected. In most cases this could have triggered a crash. Open a TAC case to diagnose this problem further
06-29-2020 03:13 PM
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: