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Beginner

ASA-SSM-10 Signature Update Errors Messages

Hello,

I am getting error messages on ASA-SSM-10 IPS. It has following configuration:

Model:   ASA-SSM-10

Hardware version:   1.0

Firmware version:   1.0(11)5

Software version:   7.0(7)E4

App. version:       7.0(7)E4

Here are error messages:

evError: eventId=1334244240891143986  vendor=Cisco  severity=error  

  originator:  

    hostId: sensor 

    appName: mainApp 

    appInstanceId: 357 

  errorMessage: No installable auto update package found on server  name=errSystemError 

evError: eventId=1334244240891141857  vendor=Cisco  severity=error 

  originator:  

    hostId: sensor 

    appName: mainApp 

    appInstanceId: 357 

  errorMessage: could not parse cisco-locator-server response  name=errSystemError 

evError: eventId=1334244240891142089  vendor=Cisco  severity=error 

  originator:  

    hostId: sensor 

    appName: collaborationApp 

    appInstanceId: 489 

  errorMessage: A global correlation update failed: Receive HTTP response failed [3,212]

Messages, like this one, in the category - Reputation update failure - were logged 1 times in the last 105245 seconds.  name=errUnclassified 

evError: eventId=1334244240891141325  vendor=Cisco  severity=error 

  originator:  

    hostId: sensor 

    appName: mainApp 

    appInstanceId: 357 

  errorMessage: could not parse cisco-locator-server response  name=errSystemError 

Actually IPS is doing signature and Global Correlation updates, but form time to time I see  these error messages. Do you have any information what could it indicate.

1 REPLY 1
Highlighted
Cisco Employee

Hello Giorgi,

Sometimes it may be server saturation, other connection problems proxy and so on. I recommend you to not put the hour for auto update to an exact time ie 2:00 PM or 1:00 AM try putting not even numbers like 9:17 or 10:41, and see if you continue getting these errors.

Mike

Mike
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