12-30-2012 03:29 PM - edited 03-10-2019 05:51 AM
Hi
My IPS has recently started crashing. The only way it will function normally is if i do a hw module 1 reload. It comes back online with green health status for all and then crashes after about 10 mins of activity. Please see the health output and info from the IME Console Window. Any ideas or help is much appreciated. If more info is necessary, please let me know. Thanks!
ESSORGIPS# sh health
Overall Health Status Red
Health Status for Failed Applications Red
Health Status for Signature Updates Green
Health Status for License Key Expiration Green
Health Status for Running in Bypass Mode Red
Health Status for Interfaces Being Down Green
Health Status for the Inspection Load Green
Health Status for the Time Since Last Event Retrieval Red
Health Status for the Number of Missed Packets Green
Health Status for the Memory Usage Not Enabled
Health Status for Global Correlation Green
Health Status for Network Participation Not Enabled
Security Status for Virtual Sensor vs0 Green
Java Web Start 1.6.0_23
Using JRE version 1.6.0_23-b05 Java HotSpot(TM) Client VM
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
0-5: set trace level to <n>
----------------------------------------------------
Dec 30, 2012 2:31:54 PM at1 a
WARNING: de.nava.informa.utils.manager.PersistenceManagerException: java.sql.SQLException: Violation of unique constraint SYS_PK_49: duplicate value(s) for column(s) ITEM_ID in statement [INSERT INTO ITEMS (ITEM_ID, CHANNEL_ID, TITLE, DESCRIPTION, UNREAD, LINK, CREATOR, SUBJECT, DATE, FOUND, GUID, COMMENTS, SOURCE, ENCLOSURE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)]
Dec 30, 2012 3:01:53 PM at1 a
WARNING: Problem parsing
http://newsroom.cisco.com/data/syndication/rss2/SecurityResponses_20.xml
: org.jdom.input.JDOMParseException: Error on line 1 of document
http://newsroom.cisco.com/data/syndication/rss2/SecurityResponses_20.xml
: White spaces are required between publicId and systemId.
Dec 30, 2012 3:01:53 PM at1 a
WARNING: Problem parsing
http://newsroom.cisco.com/data/syndication/rss2/SecurityAdvisories_20.xml
: org.jdom.input.JDOMParseException: Error on line 1 of document
http://newsroom.cisco.com/data/syndication/rss2/SecurityAdvisories_20.xml
: White spaces are required between publicId and systemId.
Dec 30, 2012 3:01:53 PM at1 a
WARNING: Problem parsing
http://newsroom.cisco.com/data/syndication/rss2/SecurityNotices_20.xml
: org.jdom.input.JDOMParseException: Error on line 1 of document
http://newsroom.cisco.com/data/syndication/rss2/SecurityNotices_20.xml
: White spaces are required between publicId and systemId.
12-30-2012 08:54 PM
You need to collect show-tech and contact Cisco TAC with the details.
show-tech-support will have the information about the crashes which will help us identify the problem.
Regards,
Sawan Gupta
12-30-2012 09:29 PM
Thanks Sawan...That was going to be my next step. Just thought I'd post here to see if anyone had any ideas.
Damon
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