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damonrouse
Beginner

ASA-SSM-40 Keeps Crashing

Hi

My IPS has recently started crashing.  The only way it will function normally is if i do a hw module 1 reload.  It comes back online with green health status for all and then crashes after about 10 mins of activity.  Please see the health output and info from the IME Console Window.  Any ideas or help is much appreciated.   If more info is necessary, please let me know.  Thanks!               

ESSORGIPS# sh health
Overall Health Status                                   Red          
Health Status for Failed Applications                   Red          
Health Status for Signature Updates                     Green        
Health Status for License Key Expiration                Green        
Health Status for Running in Bypass Mode                Red          
Health Status for Interfaces Being Down                 Green        
Health Status for the Inspection Load                   Green        
Health Status for the Time Since Last Event Retrieval   Red          
Health Status for the Number of Missed Packets          Green        
Health Status for the Memory Usage                      Not Enabled  
Health Status for Global Correlation                    Green        
Health Status for Network Participation                 Not Enabled  

Security Status for Virtual Sensor vs0   Green  

Java Web Start 1.6.0_23

Using JRE version 1.6.0_23-b05 Java HotSpot(TM) Client VM

----------------------------------------------------

c:   clear console window

f:   finalize objects on finalization queue

g:   garbage collect

h:   display this help message

m:   print memory usage

o:   trigger logging

p:   reload proxy configuration

q:   hide console

r:   reload policy configuration

s:   dump system and deployment properties

t:   dump thread list

v:   dump thread stack

0-5: set trace level to <n>

----------------------------------------------------

Dec 30, 2012 2:31:54 PM at1 a

WARNING: de.nava.informa.utils.manager.PersistenceManagerException: java.sql.SQLException: Violation of unique constraint SYS_PK_49: duplicate value(s) for column(s) ITEM_ID in statement [INSERT INTO ITEMS (ITEM_ID, CHANNEL_ID, TITLE, DESCRIPTION, UNREAD, LINK, CREATOR, SUBJECT, DATE, FOUND, GUID, COMMENTS, SOURCE, ENCLOSURE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)]

Dec 30, 2012 3:01:53 PM at1 a

WARNING: Problem parsing

http://newsroom.cisco.com/data/syndication/rss2/SecurityResponses_20.xml

: org.jdom.input.JDOMParseException: Error on line 1 of document

http://newsroom.cisco.com/data/syndication/rss2/SecurityResponses_20.xml

: White spaces are required between publicId and systemId.

Dec 30, 2012 3:01:53 PM at1 a

WARNING: Problem parsing

http://newsroom.cisco.com/data/syndication/rss2/SecurityAdvisories_20.xml

: org.jdom.input.JDOMParseException: Error on line 1 of document

http://newsroom.cisco.com/data/syndication/rss2/SecurityAdvisories_20.xml

: White spaces are required between publicId and systemId.

Dec 30, 2012 3:01:53 PM at1 a

WARNING: Problem parsing

http://newsroom.cisco.com/data/syndication/rss2/SecurityNotices_20.xml

: org.jdom.input.JDOMParseException: Error on line 1 of document

http://newsroom.cisco.com/data/syndication/rss2/SecurityNotices_20.xml

: White spaces are required between publicId and systemId.

2 REPLIES 2
sawgupta
Beginner

You need to collect show-tech and contact Cisco TAC with the details.

show-tech-support will have the information about the crashes which will help us identify the problem.

Regards,

Sawan Gupta

Thanks & Regards, Sawan Gupta

Thanks Sawan...That was going to be my next step. Just thought I'd post here to see if anyone had any ideas.

Damon