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asa5005 going down and power cycling

peterlabelle
Beginner
Beginner

Some days it is worse then others today every 10-15 min we loose our internet.

What happens is the active light goes out. then the status light flashes amber, then i looks like it is rebooting the status light goes green the active light goes green for a second. then the status light flashes amber and we start again. the only way to break the cycle is to unplug and replug in the device. also in the ASDM 6.2 for asa  I get a message across all my windows stayting "Lost connection to Firewall."  after that i cannot re connect with the ASDM intill I power cycle the device. any ideas?

Peter Labelle

1 Reply 1

Panos Kampanakis
Cisco Employee
Cisco Employee

Looks like a defect.

Depending on the version you might be seeing a software problem.

I would suggest a case with TAC.

PK

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