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ASA5525 ASDM authentication fails with newer images

tato386
Level 6
Level 6

I have a ASA5525 that I would like to apply the latest patches to.  However, upgrading to any image higher than 9.12(4)2 causes ASDM authentication to fail.  I tried 9.12(4)50, 9.12(4)52 and 9.14(4)14.  All of these versions cause ASDM logins to fail.    Interestingly, my 5515s work fine with 9.12(4)52.

Luckily SSH works fine with those newer versions and I am able to use the CLI to roll back to the fully working 9.12(4)2.

Any ideas?

Thanks,

Diego

8 Replies 8

@tato386 is it definately authentication failure or could it be a SSL or java issue? On newer ASA older/weaker SSL ciphers were depreciated, so you may need to upgrade java.

Turn on debugs, attempt to login to ASDM and check the output of the logs.

I am fairly certain it is not older/weaker SSL issue because I am using the same OS, Java and ASDM to manage the 5515s which are running the newer software.  The TLS settings on the two devices are identical as well.

What is a good logging command for authentication?  I guess I can do "logging buffered debug" but that generates a ton of output.

Thanks,

Diego

aaa auth local 
you must make ASA check local DB for Username/Password 

Still seems like a bug to me.  I have tested using SSH and ASDM with local and RADIUS (Windows NPS) and here is what I have found:

SSH/local: success

SSH/Radius: success

ASDM/local: success

ASDM Radius Test button: success

ASDM/Radius: FAILS

In addition to this I have checked ASA radius debugs and Windows NPS logs and both show successful logins all around.  All of this worked fine up to 9.12(4)2.  After that, no go with ASDM/radius anymore on 5525.  5515 does not seem to have any issues with newer code.

https://quickview.cloudapps.cisco.com/quickview/bug/CSCvh99159
check this bug 
workaround config local as I mention above

@MHM, I agree the symptoms match my issue but the bug says it was fixed with 9.6 and I had it working with 9.12.  It broke after 9.14 upgrade.  Using local auth is not an option for me.

OK 
there are two ver here 
ASDM and ASA 
can you share both 

I have the following:

9.12(4)2--7.16(1)150:  5515 OK, 5525 OK

9.12(4)50--7.18(1)152:  5515 OK, 5525 fails RADIUS AUTH

9.12(4)52--7.18(1)152:  5515 OK, 5525 fails RADIUS AUTH

9.14(4)14--7.18(1)152:  5515 N/A, 5525 fails RADIUS AUTH

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