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ASDM won't install on vista

mulhollandm
Level 1
Level 1

folks

i'm trying to install asdm on a vista machine (SP1) but i keep getting an error

the installer tells me there is no java run time environment installed but i have tried installing jre-6u7-windows-i586-p & jre-1_5_0_22-windows-i586-p but i still get the same error

i can run IPS manager express 7.22 but just can't get the ASDM-IDM to install

thanks to anyone taking the time to read this or to contribute

greatly appreciated

4 Replies 4

mirober2
Cisco Employee
Cisco Employee

Hello,

Is this on a 32-bit or 64-bit version of Windows Vista?

-Mike

its 32 bit

rmavila
Cisco Employee
Cisco Employee

Hi

Could you please tell what version of ASDM are you trying to install. And also what is the version of ASA that you are running.

Regards,

Rahul

i'm trying to install ASDM-IDM 1.5(41)

i'm running version 8.2.1 ASA & 6.2.1 ADSM on the appliance but i can't get the installer/launcher to complete in windows

i can https to the appliance and run the asdm from the browser ok but the actual installer won't run on my laptop and i need the demo mode for studying

thanks

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