cannot access GUI of Firepower 1000 series after changing MGMT IP

[SabeelShakeel00430]

I recently change the management IP address of our firepower appliance and can no longer access the firepower manager GUI on the new address.

I can ssh to this address perfectly fine and can see that the firepower has https services enabled. i did disable and re-enable this service, but no luck.

I also had a look at the IP-Blocks and cant see any issue there. we have 0.0.0.0 ip-block for ssh and https, so this should cover service access to the firepower.

Can somebody help please ? 

Best Regards,

Sabeel

[MHM Cisco World]

MHM

[balaji.bandi]

It Firepower 1000 Mananged by FMC or FDM ?  what is the version of FD code ?

(Hope we are talking FTD not FMC here right ?)

Try reload and test it

[SabeelShakeel00430]

Hi,

Yes the FTD's GUI and the version we are running is 2.10(1.241). I have not rebooted yet, but will raise a change to do so if theres no other option.

Best Regards,

Sabeel

[MHM Cisco World]

Clear arp abd clear mac in sw.

As I read from Cisco doc. The mgmt interface dont send garp when IP changed this make old mac with old IP' not with new IP.

If not success sorry you need to try reboot.

MHM

[Ruben Cocheno]

@SabeelShakeel00430 

Unfortunately a reboot is required

[SabeelShakeel00430]

Hi,

I have rebooted via the CLI and still the same issue...

Best Regards,

Sabeel 

[MHM Cisco World]

Did you check arp in SW ?

MHM