Cisco ASA 5520 with CSC SSM filter won't work

[CSCO11140938]

Hi, All!

We have Cisco ASA 5520 with csc ssm 10 (product ver. Trend Micro InterScan for Cisco CSC SSM 6.6.1125.0)

in Web>Global settings> URL filtering > Rules > Communications and Search> Social Networking category is set to block during work time and allow during leisure time(see the attachement), but rule for this category won't work. I mean social networking sites are always remain allowed.

Any ideas why?

[Julio Carvajal]

Hello Azim,

Let's start with the basics:

Are you rediricting that traffic to the CSC ( http/https)

Also what are the CSC logs showing

[CSCO11140938]

Hello,

Yes http/https traffic is redirected to the CSC

Log shows nothing

Note: any other content category block rule works fine.