cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

13554
Views
5
Helpful
13
Replies
Highlighted
Beginner

Cisco ASA 5525-X alarm led on

Hello,

I have installed 3 cisco asa 5525-x. One of these has the alarm led on. I take a look in the troubleshooting guide and I found to run show environment and

show controller pci.

Everything seems ok with this command.

The firewall is working but I would like to understand if there is some problem (hardware or software).

OS version is 9.

Can someone help me in suggesting other command to run?

Thanks

Alessandra

13 REPLIES 13
Highlighted
Beginner

Hi,

I have the same problem too. But from my understanding

you should have dual power supplies. If you have just one, install the redundant power supply and test.

and check what type of PCI card you installed. blank module or something with cable?

I did these and then the alarm went off.

Thanks

Alaguraja.K

Highlighted

I am having the same problem on a 5512-X... any suggestions? Thx

Highlighted

Hi all,

 

 

Me too with 5512X. any suggestions? possible bug or cosmetic problem?

Highlighted

sh controller pci

  PCI Evaluation Log:

  ---------------------------------------------------------------------------

    1.) System is not fully operational - The PCI device with vendor ID: 0x1000 (LSI) device ID: 0x0a05 (Accelerator) could not be found in the system.

  PCI Bus:Device.Function (hex): 00:00.0 Vendor ID: 0x8086 Device ID: 0xd130

  ---------------------------------------------------------------------------

    PCI Configuration Space (hex):

    0x00: 86 80 30 d1 00 00 10 00 11 00 00 06 10 00 00 00

    0x10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    0x20: 00 00 00 00 00 00 00 00 00 00 00 00 5b 10 61 0d

    0x30: 00 00 00 00 40 00 00

Highlighted

I am having the the same issue with a Cisco ASA 5512-X.

The alarm LED is solid amber. The commands "show environment" and "show controller pci" are all ok.

We also have two Cisco ASA 5515-X in active/active multiple-context mode, their alarm LED is off.

Any suggestions?

Highlighted

Hi,

This may be because of IPS issue.

Please check:

sh module ips det

Thanks

Highlighted

I don't know if this is a question for me. But in my case we don't have IPS, if I run the command "show module module ips detect" I get the following output:

HOSTNAME(config)# sh module ips details

Getting details from the Service Module, please wait...

Unable to read details from module ips

Card Type:          Unknown

Model:              N/A

Hardware version:   N/A

Serial Number:      ABCDEFGHIIDDENMYME

Firmware version:   N/A

Software version:  

MAC Address Range:  a80a.0aa1.4146 to a80a.0da1.4146

Data Plane Status:  Not Applicable

Status:             Unresponsive   No Image Present

License:            IPS Module  Disabled  perpetual

Highlighted

HI

If this device is in production, please arrange a downtime and unplug the power and wait for 30 sec, then power on the device again.

If this works then there may be was a false alarm was on.

Please share the update.

Thanks

Highlighted

That did not fix the problem. This is a brand new ASA laying on my desk serveral times. It has been shutdown multiple times to store it for the evening. The alarm LED is still there.

Highlighted

 Hello !
I had the same problem on my ASA 5525-X: 

 

1.) System is not fully operational - The PCI device with vendor ID: 0x1000 (LSI) device ID: 0x0a05 (Accelerator) could not be found in the system.


Help please!

Highlighted
Beginner

try installing an ASA-IC-B-BLANK (the one with a regex ribbon cable).  Had a similar problem and that was the solution.

Highlighted
Beginner

Hello !
I had the same problem on my ASA 5525-X
Help please!

 

1.) System is not fully operational - The PCI device with vendor ID: 0x1000 (LSI) device ID: 0x0a05 (Accelerator) could not be found in the system.

Highlighted

Have a same problem. How I can resolve it?
Content for Community-Ad