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Cisco ASA reboots every 7 days

Kanes Ramasamy
Level 1
Level 1

Hi All,

I have an ASA pair which runs in active/standy configuration and below is my problem:

- The standby ASA reloads every 7days once but at different times not the same time.

- Have replaced the ASA twice.

- Have changed the power point and rack as well.

- There is no crash info file on the flash.

Details of the asa is as below:

Show version:

sh ver

Cisco Adaptive Security Appliance Software Version 8.0(3)

Device Manager Version 6.4(5)106

Compiled on Tue 06-Nov-07 22:59 by builders

System image file is "disk0:/asa803-k8.bin"

Config file at boot was "startup-config"

XXXXX up 1 day 15 hours

failover cluster up 96 days 13 hours

Hardware:   ASA5520, 2048 MB RAM, CPU Pentium 4 Celeron 2000 MHz

Internal ATA Compact Flash, 256MB

BIOS Flash M50FW080 @ 0xffe00000, 1024KB

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)

                             Boot microcode   : CN1000-MC-BOOT-2.00

                             SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.01

                             IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.04

0: Ext: GigabitEthernet0/0  : address is 001d.4524.b166, irq 9

1: Ext: GigabitEthernet0/1  : address is 001d.4524.b167, irq 9

2: Ext: GigabitEthernet0/2  : address is 001d.4524.b168, irq 9

3: Ext: GigabitEthernet0/3  : address is 001d.4524.b169, irq 9

4: Ext: Management0/0       : address is 001d.4524.b165, irq 11

5: Int: Not used            : irq 11

6: Int: Not used            : irq 5

Licensed features for this platform:

Maximum Physical Interfaces  : Unlimited

Maximum VLANs                : 150      

Inside Hosts                 : Unlimited

Failover                     : Active/Active

VPN-DES                      : Enabled  

VPN-3DES-AES                 : Enabled  

Security Contexts            : 2        

GTP/GPRS                     : Disabled 

VPN Peers                    : 750      

WebVPN Peers                 : 2        

AnyConnect for Mobile        : Disabled 

AnyConnect for Linksys phone : Disabled 

Advanced Endpoint Assessment : Disabled 

This platform has an ASA 5520 VPN Plus license

I am not sure what else I should be looking into and this has been an ongoing issue. Please do shed some light and share you experience on this.

Thanks and Regards,

Kanes.R

3 Replies 3

mvsheik123
Level 7
Level 7

Hi,

This may be bug (standby reload) with IOS the device currently running. Check Cisco bug toolkit for any known bugs.

Thx

MS

prateeve
Level 1
Level 1

Hi Kaneswaran,

Could you provide with the syslog from standby ASA of the time when reload occurs?

- Prateek Verma

Hi Guys,

I will have the logs posted soon. Sorry for the delay in response.

Thanks and Regards,

Kanes.R

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