01-23-2020 07:53 AM - edited 02-21-2020 09:51 AM
I have cisco 5585-x with two SSP-20 blade in HA and one of blade getting stuck in rommod> when i am reloading it but other blades working fine after googlei9ng i found this bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtn87652/?rfs=iqvred
Based on that when i compare both blade i found they are running different version of firmware, now question is where do i get this module firmware and how do i upgrade them?
Buggy one.
asa-fw1/pri/act# show module 0 details Card Type: ASA 5585-X Security Services Processor-20 with 8GE Model: ASA5585-SSP-20 Hardware version: 1.3 Serial Number: JAD1530BSSJ Firmware version: 2.0(7)2 Software version: 9.6(4)36 MAC Address Range: 44d3.ca34.ec38 to 44d3.ca34.ec43 Data Plane Status: Not Applicable Console session: Not ready Status: Up Sys
working one.
asa-fw1/sec/stby# show module 0 details Card Type: ASA 5585-X Security Services Processor-20 with 8GE Model: ASA5585-SSP-20 Hardware version: 2.0 Serial Number: JAD17090KKH Firmware version: 2.0(13)0 Software version: 9.6(4)36 MAC Address Range: 10f3.11ad.8ed4 to 10f3.11ad.8edf Data Plane Status: Not Applicable Console session: Not ready Status: Up Sys
01-23-2020 08:43 AM
If you have CCO Login right, you can download from Softwre download the version you looking.
01-23-2020 09:05 AM
I do have login CCO but i am not able to find specific version, can you send me link?
*I am looking for SSP-20 HW firmware not ASA software.
01-23-2020 09:33 AM
To be honestly i have less installation for SSP- then we moved to FTD installation,
when ever i upgrade, i have never upgraded the firward of SSP (this is news to me)
If you upgrade SSP-20 with FirePOWER - it automatically upgrades firmware (i am guessing, never see seperate upgrade proceedure for the same)
check other one which was working what FirePOWER Version, then upgrade same in this kit so firmware should upgrade too.
01-23-2020 09:46 AM
That is why i am also confused how to handle it, we don't have any FirePOWER module so not sure i should follow that link.
How do i do upgrade without FirePOWER module installed?
01-23-2020 12:51 PM - edited 01-24-2020 09:12 AM
EDIT :
Appolgies - i have read the wrong. i was in impression you have mismatch version of SSP-SFR20 - But your case it was not.
Let me look again and give you right direction.
01-24-2020 08:24 AM
Really, you are saying i should upgrade FirePOWER software in order to upgrade HW firmware?
01-24-2020 09:21 AM
Can you post below output please :
show Module
show version
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