Cisco Firepower 2120 Upgrade

[ashley_dew]

Hello,

I have a Cisco Firepower and I am upgrading from FTD 6.3.0-83 to 

6.6.1.90 managed locally on FDM.

The upgrade has been successful however the FDM manager is not starting with the error FDM application error and cannot be started.

Can someone help me ?

Thanks

[Marvin Rhoads]

Verify that local management is still set from the cli using "show managers".

If it is still set and not coming up then I would recommend opening a TAC case as you are hitting unexpected behavior most likely due to a bug or corrupted configuration.

[ashley_dew]

Hello Marvin,

it was already on local management.

i will a case with TAC.

is there by any chance a procedure for a fresh install?

[Marvin Rhoads]

You can reimage the appliance from scratch by following this procedure:

https://www.cisco.com/c/en/us/td/docs/security/firepower/2100/troubleshoot_fxos/b_2100_CLI_Troubleshoot/b_2100_CLI_Troubleshoot_chapter_011.html#task_n5q_3v1_hbb