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edwardwaithaka
Beginner

Cisco FMCv Smart Licensing not picking Licenses online

Hi,

 

Scenario

--------

A new FMCv has been setup based on a backup recovery image

The FMCv was re-registered on Smart licencing portal

The FMCv is able to pick the FMCv Device License and FTD Base license (HA)

The FMCv is unable to pick the Anyconnect Apex (VPN), Malware, URL & Threat Detect licenses which are valid

FMCv+FTD version is 6.4.0.3

 

What could be the issue?

 

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