Cisco IME 7.2.7. run out of memory

[juancarlosmartinez]

Morning Gentleman,

I need your help, Cisco has not be able to to fix the issue for several weeks now.

 The issue is the Ciso IME 7.2.7 IME.EXE  is running out of memory  with windows 7 enterprise after 5 to 10 minutes, the application run out of memory,

The IME.EXE take more memory see at the bottom

If any bdy encounter something similar let me know.

-clean
-vm
jre/bin/client
-vmargs
-Xms128m
-Xmx1024m (cisco configuration suggestion)
-Djava.library.path=bin
-Dhttps.protocols=SSLv3,SSLv2Hello

2015-02-05 10:46:22,593 INFO - [server.ListenerThread] IOException in processRequest:invalid stream header: 73746F70
2015-02-05 10:46:29,594 INFO - [server.SensorController] IME service stopped.
2015-02-05 10:46:36,674 INFO - [common.DBUtils] Checking event_data_manager
2015-02-05 10:46:36,694 INFO - [dc.historic.DataManager] Tables already upgraded
2015-02-05 10:46:36,804 WARN - [dc.realtime.SensorEventPollingThread] Active_IPS: error in get() Error code: env:Sender subcode: sd:errNotFound Reason: Subscription does not exist
2015-02-05 10:46:36,804 WARN - [dc.realtime.SensorEventPollingThread] StandBy_IPS: error in get() Error code: env:Sender subcode: sd:errNotFound Reason: Subscription does not exist
2015-02-05 10:46:38,804 WARN - [dc.realtime.SensorEventPollingThread] Active_IPS: re-subscribe with current time
2015-02-05 10:46:38,804 WARN - [dc.realtime.SensorEventPollingThread] StandBy_IPS: re-subscribe with current time
2015-02-05 23:45:01,263 INFO - [dc.historic.DataManager] Current table has been set to archived state (index: 3, start time: 1422424184461779000, end time: 1423201401257266000).
2015-02-05 23:45:01,585 INFO - [dc.historic.DataManager] New event table (event_table_4) created.
2015-02-09 08:02:49,055 ERROR - [server.ClientEventListener] error in server's sending event loop - Connection reset by peer: socket write error

[Mark Clift · Accepted solution]

Same error in about the same amount of time exhibiting the same memory consumption but I am running it on Windows 8.1 Enterprise.

[juancarlosmartinez]

Hi guys,

Well a talked to Cisco TAC and the issue were not resolved the program should only work with a server 2008 and vista windows 7 etc....

[jeffrey.drake · Accepted solution]

I have the same issue on Windows 7 Pro.  I even rolled back java to an older version and reinstalled IME.  Nothing has worked.  I have it running properly on another machine and a Windows 7 VM without this error as well.  Only problem with the one on the VM is it does not load the configuration.  everything else works.  Love that java.

[juancarlosmartinez]

a Cisco Engineer contacted  me today, I will work with him and I let you guys know  what is the result and solution.
 

[jstinson]

Getting same memory error-I do not see Java at all on my PC-Win7 Pro, 8GB Memory, 500 GB HD.

Seems if I accidentally click on the configuration tab, this happens, I only use it for email alerts,so I don't need to see the configuration in IME and I never did know where to see "History". If this happens, I end up re-installing the app. It is also particularly sensitive to the time synch between the device and the IME.