Cisco Software Manager

[star1]

Hello All,

I have recently applied Smart licenses to the FTDs through the Cisco Software Manager,( the FTD is managed by FMC )  the licenses are applied but from the Software Manager Portal still shows that the Licenses are unused,

when i did some research i found out the i need to create firewall rules from our Dc to allow the FTD to talk to the Cisco Software Manager, but i am not sure how i can do it or which protocol should be allowed on the rules.

Can someone kindly help me how i can allow the FTD to talk to the Cisco Software Manager please? 

Thank you.

SS

[balaji.bandi]

here is the License activated :

https://www.cisco.com/c/en/us/td/docs/security/firepower/610/fdm/fptd-fdm-config-guide-610/fptd-fdm-license.html

smart management :

https://community.cisco.com/t5/smart-licensing-enterprise/cisco-software-smart-licensing-management-with-smart-accounts/ta-p/3631237

[star1]

Hello balaji.bandi,

thank you for the reply, i did go through that documentations during the licenses installation but this is not answering my questions or help me to solve the problem.

Thank you

[balaji.bandi]

if you have alrady followed the document, device contact cisco License server using https, do you have opened ports on FW for normal https connection, it should get register.

https://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/smart-software-manager-satellite/datasheet-c78-734539.html

Do you have onside satellite register servers ?

[Marvin Rhoads]

In addition to https (tcp/443) from the FTD management address, you will also need a valid DNS server defined so that FTD can resolve the addresses from the Cisco servers.