FirePower module time not synchronized with FireSight

[deyster94]

I have a client that is deploying a large number of ASA's w/ FirePower.  Most of them when they joined FireSight are working fine, but there are a handful that are having issues with time synchronization.  If I do a show ntp on the module that is having an issue, I get the following output:

> show ntp
NTP not configured on this system.
Please configure and apply System Policy from managing Defense Center.

However, I am running FireSight MC version 6.0 and this version does not have a system policy like version 5.4.  I am not sure how to force the handful of modules to get their time from FSMC.

TIA for any ideas?

Dan

[Aastha Bhardwaj · Accepted solution]

Hi,

Check under System >Configuration>Time synchronization . You will find the NTP settings , check that and save it and the deploy it .

Otherwise from Cli  to force the time sync :  ntpdate –u <NTPserver>

Regards,

Aastha Bhardwaj

Rate if that helps!!!

[deyster94]

Aastha,

I ran the ntpdate -u <ntp server> command on the modules that were having the issue and that fixed it for me.

Thanks for the help.

Dan

[swapsakker]

Worked for me to, on the 4120.
Thanks

[esersekizinci]

Thanks for this solution. Regards...

[OilMan77]

FMC Version 6.6.1 / ISA FTD modules running 6.6.0(Build 90)

Based on things recommended to try above:

 - I checked under System >Configuration>Time synchronization on the FMC and those settings are correct.

 - I ran the ntpdate -u <ntp server> command on the ISA modules which are having this exact issue. It show's it updates to the correct time from the NTP server. However, I show clock again and it defaults back to default date/time. My issue's are on a secure air-gap network, so I cannot share images, etc. 

* When I run 'show ntp' from the module, I get 'NTP not configured on this system. Please configure and apply System Policy from managing Defense Center.'   I have verified that the FMC's system policy is accurate and deployed, not awaiting any changes, etc. Additionally, I have other modules successfully in FMC with no similar issues for 9+ months.

Any thoughts on what's still causing the issue?