FireSight management session terminated randomly

[Andrew Jeon]

Firesight management gui session terminates randomly. It is not idle time out.

Once the management session terminated from the browser I have to wait about 5 minutes before I can get back to the management session.

I used IE, firefox, chrome and it happens on all three browsers. 

Version 5.4.1.2 (build 37).

Rebooting the system didn't make any difference. 

Can't find any bugs related this. 

I think it could be a tomcat/apache on linux hanging and I wonder if you have experienced similar problem.

Thanks in advance!

[Aastha Bhardwaj]

Hi,

Can you try checking :

/var/log/httpd/httpd_access_log and check for time of session expire.

Basically the session would expire whenever the source port associated with the Src ip address changes. When src port chnages the DC assumes its a new connecton and hence it times out.

This could because of the proxy setting on the browser or any intermediate NAT device which has less TCP timeout.

Regards,

Aastha Bhardwaj

Rate if that helps!!!