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siwaphopp
Beginner

FMC 6.2.1 can not download updates if Smart License state "Out of Compliance" ?

I have ASA 5508-X FTD image and manage by FMC 6.2.1.

in evaluation license i able to download any updates. After I've already registered to smart account that i can not to download any updates.

My capture status smart license and error message in attached file. 

5 REPLIES 5
Marvin Rhoads
VIP Community Legend

The status screenshot indicates that your FMC is not licensed. What does your Smart license portal at cisco.com indicate?

thnaks for your answered. 

Yes. I don't have vmw sw k9 license. 

I must have VMW SW K9 license for download updates. right? 

Yes - If it's operating in Smart Licensing mode (like yours is) then it needs to be licensed and registered to your Smart license account in order to be fully functional, including downloading and deploying updates.

If it was operating in Classic license mode only, the enforcement would not be technical but merely right-to-use (user agreement duriong installation).

Marvin,

Thank you so much 

I will purchase that asap and update this issue.  

And one more question. Can i donwload update from cisco site and manual install to FMC. Having issue? 

Thanks. 

Yes, you can download the patches manually from Cisco website, upload on FMC and install it.No issues.

Regards,
Dv

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