12-14-2017 09:40 PM - edited 02-21-2020 06:57 AM
I have a question about Firepower jion the FMC. i can be sure network connectivity is normal and the key is match.
but the process is stop 50% and still 115 hours。 it seems like still running 。
thks
10-12-2018 02:09 PM
Hi
How did you fix the problem? without opening case but just killing the process
Thanks
Regards
Hassan
10-14-2018 06:22 PM
i open the case about the problem.and get answer as below:
*****************************************************************
This point to a SFTunnel issue. If the issue happens again you can reset the communication channel between the FMC and FTD
> expert
$ sudo su
# manage_procs.pl
**************** Configuration Utility **************
1 Reconfigure Correlator
2 Reconfigure and flush Correlator
3 Restart Comm. channel
4 Update routes
5 Reset all routes
6 Validate Network
0 Exit
**************************************************************
Enter choice:
Enter choices 5, 4, 3, 2, then 0 to exit.
It seems the process got hung up at some point.
*****************************************************************************
From the logs we can see the below, the sensor got into the unresponsive state.
If an issue re-appear please restart communication channel on the sensor CLI
> expert
$ sudo su
# manage_procs.pl
******************************************************************************
hope it can help you.
10-13-2020 04:30 AM
according to your replied below:
If an issue re-appear please restart communication channel on the sensor CLI
> expert
$ sudo su
# manage_procs.pl
Should I restart communication channel on the sensor CLI or FMC CLI?
Thank you
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