FMC device upgrade already running

[Mikecl]

Hi Guys,

I have upgraded the 2 HA Fmc to 7.01 and started deploying to the Ftd’s it completed ok but I got disconnected from the Fmc and had to log in as a different local user. , After I did that I tried deploying an upgrade/patch to another device but now it says the other account is already running an upgrade, cancel or finish before you can deploy any more. I can’t see a way of finishing what it thinks is an existing completed deployment. How can I finish the deployment if I can’t log in as the other user, I have tried restarting the Fmc services and rebooted the box but it still thinks there is an upgrade running. How do I get rid of it.

Thanks

[Marvin Rhoads]

We sometimes see an error like this when the database gets corrupted. It is best to open a TAC case to troubleshoot such errors.

If you try to fix the db errors manually it can make things worse if you don't do it exactly correctly.