09-21-2022 12:41 AM
Hello community,
Our client has 2x FTD 1120 with latest version 7.2.0.1-12 and also FMC with latest version 7.2.0.1-12. The FMC is integrated with ISE-PIC for user authentication.
We are facing some problems with filtering and FMC is showing this error: FMC- The data correlator process exited 1 time(s).
Also when we try to view logs we get this error at the event section: Unable to process this query. Please contact support.
Would the filtering problem be related with these two errors, and how to fix them?
Would appreciate any kind of help.
Best regards,
Solved! Go to Solution.
09-21-2022 01:50 AM
- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCve46036 and https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy60302 , conditions reported may not match , you probably need to escalate (TAC)
M.
09-21-2022 01:50 AM
- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCve46036 and https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy60302 , conditions reported may not match , you probably need to escalate (TAC)
M.
09-21-2022 02:05 AM
Hi Marce,
Thank you for your reply, I will definitely get in touch with a TAC.
Best regards,
09-22-2022 07:56 AM
If you do hear back, would appreciate any feedback they have. Thanks.
09-29-2022 09:56 AM
@ryan14 Today I had a session with a TAC, it was a database corruption on FMC, all the errors mentioned were fixed with one solution from cisco TAC.
Good luck.
10-17-2022 05:06 AM
Hey i got the same error, can you share the solution? thanks
10-17-2022 05:38 AM
@dpsw120 , there is nothing you can do by yourself, you need to open a ticket with a TAC and get solved, its a database error!
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