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FMC unable to download updates

tato386
Level 6
Level 6

I a running into what appears to be this bug:  CSCvm81052 : Bug Search Tool (cisco.com) but I am hesitant to implement the fix because I am running v7.0.1.1 FMC and the bug should have been fixed by now.  Maybe I have something else going on?  I ran the this and the output is attached.

openssl s_client -connect update-manifests.sco.cisco.com:443

Thoughts?

Thanks,

Diego

4 Replies 4

balaji.bandi
Hall of Fame
Hall of Fame

For me Looks something wrong

 

SSL handshake has read 4197 bytes and written 470 bytes
Verification error: unable to get local issuer certificate

worth Open a TAC case to investigate for you.

BB

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What version is the FTD running? Before replacing the certificate file as indicated in the bug ID you posted, I suggest trying the workaround in this bug first.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwa88571

This is just updating / adding a certificate.

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tato386
Level 6
Level 6

I was at 7.0.1.1 and did manual upgrade to 7.0.4 and it's back to normal now.  Hopefully it won't come back but if it does I will use that workaround.

Thanks all!

HQuest
Level 1
Level 1

For me, this seems to be unrelated to bug CSCvm81052. The latest FMC 7.0.2.1-12 code has the exact same certificate as of the one suggested as fix from the bug, however updates are still failing. It is interesting, though, that the Geolocation and SRU/LSP databases are downloaded just fine - just the FMC/FTD product updates are reported as "corrupted".

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