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FPR-1010 crashing after converting from ASA to FTD 7.6.2.1.3

chartech0
Level 1
Level 1

I have experienced the weirdest thing.  I converted a fpr-1010 from ASA to FTD.  I only had port 1 and the management port connected.  I was able to configure it, obtain licensing and test out anyconnect.  As soon as I would connect anything to any of port 2-8, it would crash with the following and reboot continuously with the following:

153e124d5000-153e124e9000 r--p 00049000 08:05 31941 /usr/lib64/libxmlsec1.so.1.2.31

153e124e9000-153e124ed000 r--p 0005c000 08:05 31941 /usr/lib64/libxmlsec1.so.1.2.31

153e124ed000-153e124ee000 rw-p 00060000 08:05 31941 /usr/lib64/libxmlsec1.so.1.2.31

which I got from crashinfo and using the cli file analyser.

In a ditch effort, I upgraded it to 7.7.10-320 and it is now stable without anymore crashes.  I have been testing it extensively and has been up for 14 hours.  I have since patched it to 7.7.10.1-5 and it is still fine.

I have not opened a TAC case but I read where TAC would have had me re-image it anyway.  Has anyone seen this before?  Can I now trust this to put it in service without the crashing come back?

First Crash in tid: 23046 type: Page fault error: Address not mapped

Writing live core file to flash. Please do not reload.

Coredump starting....
Corehelper: /opt/cisco/csp/cores/core.lina.11.22943.1761863506
Waiting for Corehelper to finish....
Livecore: generating coredump of 22943
[New LWP 23032]
[New LWP 23033]
[New LWP 23034]
[New LWP 23035]
[New LWP 23036]
[New LWP 23037]
[New LWP 23042]
[New LWP 23043]
[New LWP 23044]
[New LWP 23045]
[New LWP 23046]
[New LWP 23049]
[New LWP 23050]
[New LWP 23051]
[New LWP 23052]
[New LWP 23092]
[New LWP 23093]

 

1 Reply 1

balaji.bandi
Hall of Fame
Hall of Fame

There is no guarantee in the Software and hardware world...we believe, deploy, and learn lessons. If you need assurance, then the product owner is Cisco TAC. Please ensure you have a support contract if you are concerned, so you can open a TAC with a P1 issue for them to investigate and resolve the problem.

As a community, we suggest based on our experience that the last stable and working FTD1K Model is 7.4.X or 7.6.X (with remote VPN). 

 

BB

=====Preenayamo Vasudevam=====

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