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FPR4K-SM-24 9.12.2.4 crash contonuously with different traces

Tuba
Cisco Employee
Cisco Employee

I have been upgraded my FPR4K-SM-24-ASA to  9.12.2.4, after that it crashes continuously with different traces. 

Also, I running a failover and the issue is affected our core business.

Please, can you help? is it a buggy version? should I downgrade to 9.12.2.1?

2 Replies 2

Marvin Rhoads
Hall of Fame
Hall of Fame

First, if this is service affecting your core business open a TAC case immediately. Do not ask the question on an open forum without any guaranteed response.

 

Second, what is your FXOS version? Support for ASA 9.12 was introduced in FXOS 2.6.1.131.

https://www.cisco.com/c/en/us/td/docs/security/firepower/fxos/fxos261/release/notes/fxos261_rn.html#id_113895

If you haven't upgraded your FXOS to at least that version, you will definitely have issues running an ASA 9.12(1) image.

Tuba
Cisco Employee
Cisco Employee

Thank you I opened a Cisco TAC for that issue.

 

Also, My FXOS version is :fxos-lfbff-k8.2.6.1.144.SPA"

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