FTD 1140 displaying [missing en-US:undefined] Module Compilation Error

[Ranger02]

Hi,

After upgrading FTD to version 7.4.2.2, a critical error appears.  

missing en-US:undefined

Module Compilation Error

Is there any way to fix it?

[MHM Cisco World]

en-US is English-US which is relate to language.

Open TAC either file is missing or bug 

MHM

[Network Diver]

We recently staged a pair of Firepower 2120 from ASA to cisco-ftd-fp2k.7.2.10-210.SPA and have this error, too. Upgrading to 7.4.2.2 did not help. Apart from these critical alerts the firewall seems to run fine.

Another pair of Firepower 2120 we staged directly from ASA to cisco-ftd-fp2k.7.4.2-172.SPA and there the problem did not appear.

I did open a Cisco TAC several weeks ago, but they didn't come up with a fix.

There's a number of similar bugs:

• https://bst.cisco.com/quickview/bug/CSCwo49658
• https://bst.cisco.com/quickview/bug/CSCwo33573
• https://bst.cisco.com/quickview/bug/CSCwk74592 

[Ranger02]

I have opened a case with Cisco TAC and they are helping me with this. The alerts are no longer showing up on the FMC, but they are still present on one of the FTDs. These alerts do not affect the firewall's performance; it appears to be a bug.

[Network Diver]

Here is what Cisco TAC did. Use without warranty. First SSH to secondary and then primare FTD, clear and reinstall health modules.

ssh admin@ftd
> expert
admin@ftd:~$ sudo su
root@ftd:/home/admin# OmniQuery.pl -db mdb
mdb.sfsnort>  delete from healthmon_module;
mdb.sfsnort>  exit

root@ftd:/home/admin# perl -e 'use FlyLoader;use Data::Dumper;print Dumper SF::HealthMon::installModules(undef,1)';

Then SSH to the FMC and clear stale errors.

ssh admin@fmc
> expert
admin@fmc:~$ sudo su

root@fmc:/Volume/home/admin# OmniQuery.pl -db mdb -e "select * from health_alarm_status where status = 'red';"
************ Applying dynamic update files ************
Dynamic update files directory: /usr/local/sf/etc/dynamic_db_updates
Applying file rule-comments.yaml.
               Status: Success.
************ Applying dynamic update files finished ************
+--------------------------------------+------------------------+--------------------------------------+------------+--------+--------------------------+---------+--------+
| healthmon_module_id                  | healthmon_module_subid | sensorid                             | eventtime  | status | description              | enabled | params |
+--------------------------------------+------------------------+--------------------------------------+------------+--------+--------------------------+---------+--------+
| 10508566-c10d-474a-97cb-77b379f402f4 | 0                      | 197bf96c-4122-11f0-938d-8e909a609435 | 1754376551 | red    | Module Compilation Error |         |        |
| 10508566-c10d-474a-97cb-77b379f402f4 | 0                      | 5b179a88-4128-11f0-8990-e3e4aa2ee9eb | 1754375913 | red    | Module Compilation Error |         |        |
| 51d41678-1302-11ee-9a4a-0050568ed113 | 0                      | 5b179a88-4128-11f0-8990-e3e4aa2ee9eb | 1749452206 | red    | Module Compilation Error |         |        |
+--------------------------------------+------------------------+--------------------------------------+------------+--------+--------------------------+---------+--------+
3 rows in set (0.000466 seconds)

root@fmc:/Volume/home/admin# OmniQuery.pl -db mdb -e "delete from health_alarm_status where description = 'Module Compilation Error';"
************ Applying dynamic update files ************
Dynamic update files directory: /usr/local/sf/etc/dynamic_db_updates
Applying file rule-comments.yaml.
               Status: Success.
************ Applying dynamic update files finished ************
Error: statement contains no result
Command returned no results.

Also clear stale notifications.

root@fmc:/Volume/home/admin# OmniQuery.pl -db mdb -e "delete from health_alarm_status where description = 'Module Compilation Error';"
************ Applying dynamic update files ************
Dynamic update files directory: /usr/local/sf/etc/dynamic_db_updates
Applying file rule-comments.yaml.
               Status: Success.
************ Applying dynamic update files finished ************
Error: statement contains no result
Command returned no results.

root@fmc:/Volume/home/admin# OmniQuery.pl -db mdb -e "select status,category,hex(uuid),body from notification where status=12;"
************ Applying dynamic update files ************
Dynamic update files directory: /usr/local/sf/etc/dynamic_db_updates
Applying file rule-comments.yaml.
               Status: Success.
************ Applying dynamic update files finished ************
+--------+------------------------------------------------------+----------------------------------+----------------------------------------+
| status | category                                             | hex(uuid)                        | body                                   |
+--------+------------------------------------------------------+----------------------------------+----------------------------------------+
| 12     | health:category.51d41678-1302-11ee-9a4a-0050568ed113 | 18D42FF942E63B26A2803B9C2FD95D74 | {"literal":"Module Compilation Error"} |
| 12     | health:category.51d41678-1302-11ee-9a4a-0050568ed113 | F9A50062BCDB3B90B00E5CD09FF1ECFE | {"literal":"Module Compilation Error"} |
| 12     | health:category.10508566-c10d-474a-97cb-77b379f402f4 | E27B2707F575399BAC7552496FFCD64D | {"literal":"Module Compilation Error"} |
| 12     | health:category.10508566-c10d-474a-97cb-77b379f402f4 | A3043A0E30A13951A88D5ADBEBCC7980 | {"literal":"Module Compilation Error"} |
+--------+------------------------------------------------------+----------------------------------+----------------------------------------+
4 rows in set (0.000241 seconds)

root@fmc:/Volume/home/admin# OmniQuery.pl -db mdb -e 'delete from notification where uuid=unhex("18D42FF942E63B26A2803B9C2FD95D74");'
root@fmc:/Volume/home/admin# OmniQuery.pl -db mdb -e 'delete from notification where uuid=unhex("F9A50062BCDB3B90B00E5CD09FF1ECFE");'
root@fmc:/Volume/home/admin# OmniQuery.pl -db mdb -e 'delete from notification where uuid=unhex("E27B2707F575399BAC7552496FFCD64D");'
root@fmc:/Volume/home/admin# OmniQuery.pl -db mdb -e 'delete from notification where uuid=unhex("A3043A0E30A13951A88D5ADBEBCC7980");'