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FTD 2110 lost conection to FMC and will not register

Gus Rosa
Level 1
Level 1

‎12-22-2017 11:58 AM - edited ‎02-21-2020 07:01 AM

Logged into FMC this morning and noticed lost heartbeat to appliance on health status. The. network is fine both devices are pingable to each other. I unregistered and tried to re-register with no success. it gave me an invalid or version mismatch error. I am running 6.2.2 on both FTD 2110 and Virtual FMC. Any thoughts would be appreciated.

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mikael.lahtela
Level 4
Level 4

‎12-27-2017 02:55 AM

Hi,

Please check that the password key is correct, the error message can be misleading.
If nothing works, please contact Cisco TAC.

br, Micke
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