Install Firepower on Cisco ASA 5525X

[SupportTalentys]

Hello guys, i am facing an issue during migration of ASA into Firepower. I was able to install the boot image but during installation of the system software i met this problem.

Starting upgrade process ...
Populating new system image

Upgrade failed for an unknown reason. Please try again.
Upgrade failed. Logs can be viewed with "support view logs" command.
firepower-boot>support view logs

===View Logs===

============================
Directory: /var/log
----------sub-dirs----------
cisco
sa
radius
-----------files------------
2020-07-09 05:38:16.605038 | 97 | install.log
2020-07-09 03:50:58.374995 | 292292 | lastlog
2020-07-09 05:45:18.005040 | 39206 | messages
2020-07-09 03:50:58.374995 | 4608 | wtmp

([b] to go back or [s] to select a file to view, [Ctrl+C] to exit)
Type a sub-dir name to list its contents:

Plase refer the attached image for more info.

Thanks

[Marvin Rhoads]

Are you trying to install FTD?

What are you starting with and what are you moving to?

What file are you using to perform the installation?

[SupportTalentys]

Hello Marvin,
Thanks for replying.

Yes i am installing FTD on ASA 5525-X.

I am using 'ftd-boot-9.9.2.0.cdisk' for the boot image

and 'ftd-6.2.3-83.pkg' for the system image.

[Marius Gunnerud]

Check the details of install.log and lastlog.  Also, check the logs under /var/log/cisco (upgrade.log, pyos.log, and commandd.log).  They might point to what has happened.

[johnlloyd_13]

hi,

what's your rommon version? issue the ASA show module command and ensure you've got at least 1.1.8 or above and at least 3 GB flash/disk0 free space.

see helpful link/procedure below:

http://ccnpsecuritywannabe.blogspot.com/2019/07/reimaging-cisco-asa-5500-x-to-firepower.html