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IPS 4240 Sig Update License

plao
Cisco Employee
Cisco Employee

Is this the correct part no. for the IPS 4240 Sig Update License?  CON-SUSA-IPS4240S

I can only find this part number in the ordering tool: CON-SUI-IPS4240 which also has SMARTNet Support?

Which one do we need just for having Sig Updates?

Thanks

1 Accepted Solution

Accepted Solutions

Jennifer Halim
Cisco Employee
Cisco Employee

You can't purchase a standalone IPS subscription for IPS appliance.

You have to purchase either of the following:

1) CON-SUI-IPS4240 for example that includes Smartnet for hardware, software as well as the IPS subscription.

OR/

2) CON-SUSA-IPS4240 contracts are only sold to customer who have purchased a hardware and software support contract through a reseller/partner.

CON-SUSA... can't be sold on its own, it must be sold in conjunction with the reseller/partner support contract.

Hope that helps.

View solution in original post

2 Replies 2

Jennifer Halim
Cisco Employee
Cisco Employee

You can't purchase a standalone IPS subscription for IPS appliance.

You have to purchase either of the following:

1) CON-SUI-IPS4240 for example that includes Smartnet for hardware, software as well as the IPS subscription.

OR/

2) CON-SUSA-IPS4240 contracts are only sold to customer who have purchased a hardware and software support contract through a reseller/partner.

CON-SUSA... can't be sold on its own, it must be sold in conjunction with the reseller/partner support contract.

Hope that helps.

Contact pre-sales at : 800-553-6387  

IPS signature license is only needed for IPS signature support.

The IPS can run without this license without any issues, but it will not be able to update the signature files. 

If you already have a valid smartnet contract and the IPS is covered under it, you can open a TAC case with the licensing team to procure a license key once the above is done.  

Sid Chandrachud

Cisco Tac- Security Team

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