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lost license key...

leon.bowers
Level 1
Level 1

I'm hoping someone can assist me.  I purchased a used ASA 5510 last year with an advanced security license on it.  Recently I had a corrupt flash and had to format things.  Unfortunately the advanced license key was lost with the format and the base license is now installed on this ASA.  How do I recover this license if I never registered this ASA nor am I the original owner?  Shouldn't Cisco have the license key on file for this serial number?  

Thanks for any help you can provide.  

1 Reply 1

Leo Laohoo
Hall of Fame
Hall of Fame

Send an e-mail to license@cisco.com with your CCO login & the serial number of the appliance and tell them to get the license key re-generated.

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