11-22-2010 09:28 AM - edited 02-21-2020 04:09 AM
Hi,
we have a customer who has downloaded and installed an evaluation copy of NAC Guest Server and installed it on a 3315 appliance. They are happy with this :-) They want to make the license permanent, but cannot get a PAK key for the 3315 and cannot find a part code to order against.
My question is: Can a NAC3315-250-K9 be upgraded to a NAC3315-Guest-K9. Is there a part code to order the license or is there a 'technical' reason why this can't be done?
Thanks
11-23-2010 02:23 AM
Hi,
The Guest Server can run on NAC appliance 3315 or 3310.
So if you have a 3315, you can simply order a NGS PAK and then obtain a license file with it:
http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/license.html#wp43373.
Can a NAC3315-250-K9 be upgraded to a NAC3315-Guest-K9?
No. There is no option to upgrade from 2 different products. To obtain a NGS PAK you can order one of this part numbers:
- NAC3310-GUEST-K9
- NAC3315-GUEST-K9
HTH,
Tiago
--
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11-23-2010 02:35 AM
Tiago,
thanks for your reply. I'm still unsure what an NGS PAK is (NGS?). Surely if I order a NAC3315-Guest-K( I will get a PAK key (good) but I will also get another appliance (bad).
Rgds
Kev
11-23-2010 02:46 AM
Hi,
NGS = NAC Guest Server.
Well, the best thing to do is to speak directly to your Cisco Sales representative and ask the PAK only, and not the HW.
HTH,
Tiago
--
If this helps you and/or answers your question please mark the question as "answered" and/or rate it, so other users can easily find it.
11-23-2010 02:48 AM
Ah OK, thanks for that. I thought it might be bad news.
Thanks for your help.
Rgds
Kev
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