You need to post a full configuration to understand your setup.
other steps :
1. Can you confirm is the Server have that port service running?
2. The server has also had built-in FW, is that allowed or disable for testing.
3. have you tested from your router before you test outside network?
4. and enable debug logs and see you able to get ACK from Server?
5. on the server itself try netstat and see you request getting to the server or not, while you doing testing.?