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1562
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PIX - High CPU load issue

Thomas Panicker
Level 1
Level 1

Hi ,

My PIX CPU load was normally 30 - 35% and suddenly it got peaked to more than 90%. I did a comparison of CPU process (taken at two intervals of time). Please see the below comparison results of CPU Process:

Process NameΔ Runtime
IKE Receiver300
vpnfol_thread_unsent6465
IP Thread2881
listen/ssh1
fover_rep206
fover_serial_tx291
listen/https40
lu_ctl28
tcp_slow474
udp_thread301
e1091
vpnlb_ti609
uauth_urlb clean5
EAPoUDP-sock2
fover_thread1
qos_431
557479
vpnfol_thread_ti1386
IKE Ti2905
route_process29
fover_FSM_thread1
fover_health_14703
SSL15
fover_ifc_test11
ssh/ti6
tcp_thread520
IP Background148
NIC status poll911
udp_ti6
ssh14
arp_ti3427
update_cpu_usage2791
tcp_fast995
ppp_ti101
ic479
t3431
IP Address Assign3
Dispatch Unit34007507
vPif_stats_cleaner9
Logger689216
ha_trans_ctl_tx616
ci/console1096
sn3806
IPsec 50
fover_serial_rx3312
PIX Garbage Collector1274
IKE Dae1325
Checkheaps28874
fover_ip83
SNMP Notify Thread5319
aaa32
fover_parse1831
fover_tx136
Session Manager73
CTM 8591
p566
fover_rx1053
NTP2066
RADIUS Proxy Listener1
ARP Thread17271


Seeing the above i have disabled Syslog, but still issue exist and also not sure of the dispatch unit process showing.  Also I ahve noticed that there is no output for the command " sh processes cpu-hog".

Also in the "show interface" command i could see errors in the inside and outside interfaces. Please see the below;

# sh interface
Interface Ethernet0 "outside", is up, line protocol is up
99282 input errors, 0 CRC, 0 frame, 99282 overrun, 0 ignored, 0 abort


Interface Ethernet1 "inside", is up, line protocol is up
603003 input errors, 0 CRC, 0 frame, 603003 overrun, 0 ignored, 0 abort

Could anyone PLEASE provide some suggestion on what might be the problem and how to troubleshoot further ?

Thanks

5 Replies 5

jocamare
Level 4
Level 4

If you clear the interfaces, do the errors keep increasing?  If so, at what rate?

Have you tried to reload the unit?

Hi Jocamare,

Thanks for the check. After your comment I did a interface reset and after the same while checked found there is no input errors. Monitored the same more than one hour but still the input errors are 0. I believe this might be due to disabling the logging option.

Yes, during high CPU utilization i have tried reloading the PIX firewall. But it didn't fixed the issue. Some how it came down after few hours (may be 1.5 - 3hrs). I have did a comparison of CPU process and the runtime. Please see the below comparison output;

Process NameΔ Runtime
IKE Receiver1
vpnfol_thread_unsent139
IP Thread346
fover_serial_tx19
listen/https1
tcp_slow124
udp_thread11
e26
vpnlb_ti20
EAPoUDP-sock1
qos_130
55712
vpnfol_thread_ti23
IKE Ti82
route_process2
fover_health_1003
SSL1
ssh/ti3
tcp_thread443
IP Background44
NIC status poll320
VAC+ rando2
ssh3843
arp_ti98
update_cpu_usage203
tcp_fast279
ppp_ti4
ic2
Dispatch Unit340659
vPif_stats_cleaner1
ha_trans_ctl_tx16
ci/console27
sn345
fover_serial_rx107
PIX Garbage Collector28
IKE Dae32
Checkheaps10569
fover_ip12
aaa1
fover_parse63
fover_tx12
Session Manager14
CTM 154
p24
fover_rx34
NTP58
ARP Thread311

Seeing the CPU runtime above, is there anything need to be checked in the configuration ?


Regards,

Thomas

mabuarja
Level 1
Level 1

hi,

if the high cpu re-occurs, try to "clear traffic" , and "show traffic" after few seconds , and try to do this (clear/show traffic) many times.

after that you can sum the transmitted & received Mbps and compare  the results with the throughput limit value mentioned in the device specifications , as the device might be loaded .

Regards,

Mohammad

Hi mohammad,

Thank you for the suggestion. Will do the same and update soon.

Regards,

Thomas

Mind sharing the configuration from the PIX? The idea is to determine if any of the enabled features might be causing the problem.

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