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Smart account problem in FMC and FTD version 6.2

anilkumar.cisco
Level 4
Level 4

Hello Team,

 

Getting below error in FMC

 

"there are no smart licensed devices currently being managed by the system. please go to device device management to add a smart licensed device" whereas the FMC and Smart license portal are synchronized..

 

Cisco ASA5516

 

 Pls help as earlier it was working perfectly suddenly it is showing the license unregistered..

1 Accepted Solution

Accepted Solutions

Hi,

As per your license portal you are utilising 4 Threat & 4 Malware licenses and 1 vFMC.

So all your 4 FTD's are registered to this vFMC right...??

Try rebooting the vFMC and check or else Please open a ticket with cisco as your FTD's are in production.

 

Thanks,
Abheesh
PS: Please don't forget to rate and select as validated answer if this answered your question

 

View solution in original post

8 Replies 8

Abheesh Kumar
VIP Alumni
VIP Alumni

Are you added any FTD in FMC..?
As per you license page there is no base license utilised.


Yes, earlier it was there

Is it in production or staging..? Try re-register with FMC, while re-register you need to configure again the interface, routing configuration and bind ACP to FTD

HTH
Abheesh

It is in production, RE registered could create outages

can you share the output from your cisco smart licensing page.

Thanks for reply..

On behalf on Anil sir , I am attaching screen shots of cisco smart account..

Regards,

 

Hi,

As per your license portal you are utilising 4 Threat & 4 Malware licenses and 1 vFMC.

So all your 4 FTD's are registered to this vFMC right...??

Try rebooting the vFMC and check or else Please open a ticket with cisco as your FTD's are in production.

 

Thanks,
Abheesh
PS: Please don't forget to rate and select as validated answer if this answered your question

 

issue get resolved after restarting FMC console and de-registering FTD from FMC and re-registering it again with new token from Cisco Smart portal
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