08-06-2018 12:05 AM - edited 02-21-2020 08:03 AM
hi everyone
I wanna upgrade my asa os from tftp server. I set this variables in rommon mode:
ROMMON Variable Settings: ADDRESS=172.17.17.216 SERVER=192.168.199.17 GATEWAY=172.17.17.214 PORT=Data0 VLAN=900 IMAGE=asa916-10-smp-k8.bin CONFIG= LINKTIMEOUT=20 PKTTIMEOUT=2 RETRY=20
also it can ping the server:
rommon #9> ping server Sending 20, 100-byte ICMP Echoes to server 192.168.199.17, timeout is 2 seconds: Aug 5 20:38:17: %SNMP-3-RESPONSE_DELAYED: processing Get of ifHighSpeed.123 (45000 msecs)?!!!!!!!!!!!!!!!!!!! Success rate is 95 percent (19/20)
then I issue the tftpdnld command at the rommon mode:
rommon #10> tftpdlnd Invalid or incorrect command. Use 'help' for help. rommon #10> tftpdnld Clearing EOBC receive queue ... cmostime_set = 1 ROMMON Variable Settings: ADDRESS=172.17.17.216 SERVER=192.168.199.17 GATEWAY=172.17.17.214 PORT=Data0 VLAN=900 IMAGE=asa916-10-smp-k8.bin CONFIG= LINKTIMEOUT=20 PKTTIMEOUT=2 RETRY=20 tftp asa916-10-smp-k8.bin@192.168.199.17 via 172.17.17.214 Starting download. Press ESC to abort. !!!!!!!!!!!!!! Aug 5 20:39:17: %SNMP-3-RESPONSE_DELAYED: processing Get of ifHighSpeed.123 (45072 msecs)!!!!!!!!!!!!!!!!!!!!!!!!!!! Aug 5 20:40:23: %SNMP-3-RESPONSE_DELAYED: processing Get of ifHighSpeed.123 (50892 msecs)!!!!!!!!!!!!!!!!! Aug 5 20:41:18: %SNMP-3-RESPONSE_DELAYED: processing Get of ifHighSpeed.123 (46228 msecs)!!!!!!!!!!!!!!!! Received 38191104 bytes Sending recovery done SCP message to supervisor. ACK received. Launching TFTP Image... Cisco Security Appliance admin loader (3.0) #0: Fri Sep 11 16:15:22 PDT 2015 Platform WS-SVC-ASA-SM1
but at the end it stops and shows the below error:
open /dev/sda1:No such file or directory dosfsck(/dev/sda1) returned 1 mount: mounting /dev/sda1 on /mnt/disk0 failed: No such file or directory mount: mounting /dev/sda1 on /mnt/disk0 failed: No such file or directory Processor memory 11245211648, Reserved memory: 0
can anyone help with this?
thanks in advance
best regards,Sina
Solved! Go to Solution.
08-06-2018 12:59 PM - edited 08-06-2018 01:00 PM
The logs you've posted indicate that he connectivity is there and the file is downloading correctly and attempting to install - there is some other issue at this point.
My recommendation would to open a TAC case as there may be a hardware issue. The only hits/times I've seen this before we've had to RMA the ASA-SM1. That may not be necessary in this case, but TAC should be able to verify.
08-06-2018 04:10 AM
08-06-2018 05:09 AM
have you seen this:
https://community.cisco.com/t5/firewalls/asa-5520-issue/td-p/2065250
08-06-2018 05:10 AM
check this:
https://community.cisco.com/t5/firewalls/asa-5520-issue/td-p/2065250
08-06-2018 12:59 PM - edited 08-06-2018 01:00 PM
The logs you've posted indicate that he connectivity is there and the file is downloading correctly and attempting to install - there is some other issue at this point.
My recommendation would to open a TAC case as there may be a hardware issue. The only hits/times I've seen this before we've had to RMA the ASA-SM1. That may not be necessary in this case, but TAC should be able to verify.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: