Unable to access Firepower Services via ASDM

[Deepak Chauhan]

I am unable to access Firepower Services via ASDM. My SFR module is currently running on 6.1.0.5-45.

ciscoasa# sh module sfr
Mod  Card Type                                    Model              Serial No.
---- -------------------------------------------- ------------------ -----------
 sfr FirePOWER Services Software Module           ASA5516            JAD210807BA

Mod  MAC Address Range                 Hw Version   Fw Version   Sw Version
---- --------------------------------- ------------ ------------ ---------------
 sfr 70db.9842.02b2 to 70db.9842.02b2  N/A          N/A          6.1.0.5-45

Mod  SSM Application Name           Status           SSM Application Version
---- ------------------------------ ---------------- --------------------------
 sfr ASA FirePOWER                  Up               6.1.0.5-45

Mod  Status             Data Plane Status     Compatibility
---- ------------------ --------------------- -------------
 sfr Up                 Up

It was earlier accessible on version 6.1.0.33. I have done patching via ASDM. After patch upgrade unable to see Firepower tabs on ASDM.

My Firewall Hardware:   ASA5516 and running on  9.6(4)3 while ASDM on 7.8(2)151

 

[yogdhanu]

Hi Deepak,

Please check following.

Login to firepower CLI session.

>show network

Check if the management port is 443 or 8305(it should be 443)

>show manager

It should show "managed locally"

if no network config has changed, try the ASDM from another PC.

Hope it helps,
yogesh