01-28-2014 07:24 AM - edited 03-11-2019 08:37 PM
Hi There,
I have recently upgraded our spare ASA 5510 router to version 9.1(3) with ASDM image Version 7.1(5)100.
The client i'm attempting to run the ASDM launcher on is Windows 7 x64 running the latest version of Java (7 update 5).
I am able to get to the main screen when I https to the device. I can install the ASDM launcher, but once I enter the hostname and Password I receive the following error "Unable to launch Device Manager 192.168.X.XXX".
I have gone through a check list and I can confirm the following:
- the 3des-sha1 licence is enabled
- Http server is enabled for my clients subnet
- ssl encryption is enabled
- Tried Firefox and IE10
When I attempt to run the ASDM via the browser I get as far as asking for the password and although the initial prompt seems to accept it, another authentication box appears asking for it over and over again in an endless loop.
I have been through many forum posts and check lists, but cannot seem to pinpoint this problem.
If it helps, the box was previously flashed back to factory-default before I then applied the configuration from scratch (based on the config of our live ASA 5510).
Can somebody help please?
Thanks
Solved! Go to Solution.
08-05-2020 12:58 AM
I followed the steps you listed correctly and afterwards it was working perfectly!
I can open the Cisco ASA Firewall via ASDM now! No more error messages! Two thumbs up for you! Thank you so much and I really appreciate this! :D
05-02-2018 01:29 PM
Hello Anthony,
Wow its working for me , thank you very much
CISCO-ASA-1(config)# show run all ssl
ssl server-version any
ssl client-version any
ssl encryption rc4-md5 rc4-sha1 aes128-sha1 aes256-sha1 3des-sha1
ssl certificate-authentication fca-timeout 2
Thanks,
Raj
03-05-2019 11:55 AM
Hi Raj,
I have the same problem. Could you please clarify steps to overcome the problem?
Many thanks
03-13-2014 12:47 PM
Hi Anthony,
I had this same issue. I resolved it by opening Java (Windows - Control Panel Java - Select Security Tab Select Manage Certificates. Select Certificate Type and choose Secure Site) on a known working ASDM installed computer.
Export the "Trusted Site" cert and import it on the computer with ASDM issue.
03-26-2014 12:13 PM
This resolved the issue for me. I exported the self-signed certificates from each of my ASAs and then imported them into the "secure site" section in Java console (the "trusted certificates" section did not work). I have seen this previously for another java application as well. This was with ASDM 7.1(5)100 and Java version 7 update 51.
04-10-2014 02:15 AM
thanks man. you saved my day...
05-24-2014 11:38 AM
Thanks nypizzar0x and Joel Asaro. You guys helped me out too.
05-14-2014 09:15 AM
This one is the solution! Thanks :)
10-07-2021 02:21 PM - edited 12-10-2021 04:15 AM
This worked here. I have been searching for a solution for a long time. i have uninstalled the latest version and installed the above. now working fine.
12-01-2014 11:40 AM
Tried everything, but this worked. Thanks!
05-02-2014 11:26 AM
The solution works. Thank you very much.
08-03-2014 04:49 AM
thanks mate!! you people saved my day.. its working fine for me..
Added username and password and changed the security level to medium in java control panel in windows 7.
Now need to explore ASDM.. :-)
08-11-2014 03:02 AM
hi guys,
would you please explain to me how to export the self signed ssl certificate from the ASA (CLI) in order to import it in Java secure web site?
Many thnaks in advance
09-06-2014 09:16 AM
This worked for me. Thanks!
09-22-2014 09:18 PM
Run: asdm-launcher.jar on C:\Program Files (x86)\Cisco Systems\ASDM
Windows 8.1 64 bit
ASDM 6.1
JRE 8 Update 20
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