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unable to Launch device manager ... on ASA 5506-x

Translator
Community Manager
Community Manager

Hello,

I'm having trouble opening ASDM.

After entering the password, the message "Unable to Launch device manager from 1.1.1.1" appears

The certificates are expired, how can I renew them to have normal access via ASDM again?

CN=ASA Temporary Self Signed Certificate

1 Accepted Solution

Accepted Solutions

Translator
Community Manager
Community Manager

Hello, the problem is that it does not work in Windows 11, only up to Windows 10

View solution in original post

3 Replies 3

Translator
Community Manager
Community Manager

what version ASA ? and ASDM ? - is this worked before?

what Operating system and JRE on the client side which you trying to connect ASA ?

show run also help full see what config you in place ?

follow below guide for Certs:

 

https://www.cisco.com/c/en/us/support/docs/security-vpn/public-key-infrastructure-pki/200339-Configure-ASA-SSL-Digital-Certificate-I.html

Translator
Community Manager
Community Manager

— —
1 ASA 5506-X with FirePOWER services, 8GE, AC, ASA5506
— —
ASA 9.8(4)
Firepower 6.2.3.16-59

ASDM 7161 - Launcher 1.9

JRE 1.8 - 371

================================================================

The certificate is still valid, however the message is as below:

The Certificate Authority that issued this certificate is not trusted.

The application is being downloaded from a different site than specified in the Security Certificate.
- Downloading "10.0.0.254"
- Waiting for "ASA Temporary Self Signed Certificate"

=======================================================================

Translator
Community Manager
Community Manager

Hello, the problem is that it does not work in Windows 11, only up to Windows 10

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