Upgrade to SSM40 - Failed

[Michael Dougherty]

Greetings Everyone,

I have a brand new pair of ASA 5540's with the SSM40 modules.  I am attempting to update the local software on the 2 SSM's.  I have been looking around and found a few step by step examples but I keep getting errors.  The current (factory) version is 6.0(6) and I am attempting to goto the latest from Cisco 6.2(3).

SSM01(config)# upgrade ftp://10.xxx.xx.8/IPS-SSC_5-K9-6.2-3-E4.pkg
User: anonymous
Password:
Warning: Executing this command will apply a software update to the application partition. The system may be rebooted to complete the upgrade.
Continue with upgrade? []: yes
Error: execUpgradeSoftware : This package cannot be installed on the SSM-IPS40 platform, please consu
lt the readme for supported platforminformation.

If someone has run into the same problem and has a solution I would appreciate the assist.

Cheers

-mike

[Allen P Chen · Accepted solution]

Hello,

The package file you are referring to is not for the AIP-SSM-40, but for the AIP-SSC for the ASA 5505.  This is mentioned in the Release Notes here:

The IPS-SSC_5-K9-6.2-3-E4.pkg can only be used to upgrade AIP SSC5 sensors.

http://www.cisco.com/web/software/282549758/38029/IPS-6_2-3-E4_readme.txt

If you are trying to upgrade the AIP-SSM-40, the latest release should be 7.0(4)E4.  This is mentioned in the Read Me file for 7.0(4)E4:

SUPPORTED PLATFORMS

The following IPS/IDS platforms are supported:
 - IPS 4240 Series Appliance Sensor
 - IPS 4255 Series Appliance Sensor
 - IPS 4260 Series Appliance Sensor
 - IPS 4270 Series Appliance Sensor
 - IDSM2 for Catalyst 6500
 - AIP SSM-10 for ASA 5500
 - AIP SSM-20 for ASA 5500
 - AIP SSM-40 for ASA 5500
 - AIM IPS for ISR Router
 - NME IPS for ISR Router

http://www.cisco.com/web/software/282549709/35783/IPS-7_0-4-E4_readme.txt

The file you need for the upgrade is "IPS-K9-7.0-4-E4.pkg", which is available for download here:

http://tinyurl.com/2wsnl9z

Hope this helps!

[Michael Dougherty]

That is exacty what what I was looking for.  I saw the release notes but I was not able to find the correct file until you referenced the URL.  I am not very fond of this new website Cisco has it seems to have some bug's when it comes to the download section.  Never the less thanks for your time and assistance.

Cheers

Mike