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User not authorized for Anyconnect Client access, contact your administrator

brian.munkeboe1
Beginner
Beginner

‎04-06-2016 11:26 PM - edited ‎03-12-2019 12:35 AM

Hi there people.

I have an ASA 5510 firewall with a secure license plus.

It worked like a charm untill i updated to the recent update.

And now when i try to connect the to vpn the client says User not authorized for Anyconnect Client access, contact your administrator

I've been touching a lot of settings the last two days and scanning forums i cant seem to get it working at all.

Does anyone have any idea what my problem is?

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Aditya Ganjoo
Cisco Employee
Cisco Employee

‎04-06-2016 11:33 PM

Hi Brian,

It seems the ASA may have got failed over to the secondary device.

Could you check that you have the Anyconnect image uploaded on the flash of the other ASA ?

show flash would show you the same.

Regards,

Aditya

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