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In Cat9k device "request platform software package" option not showing. Need to enable any other commands for this

Cisco Employee

I would like to do ISSU.


cent-gw# request platform software ?
cflow Request cflow code coverage actions
crft Request CRFT actions
factory-license customer ordered license level and base apcount
iox-manager IOx Manager
license CSL Software license
process Request process actions
python Request a python interactive shell
shell Request shell actions
system Request system actions
trace Request trace actions
vty Request vty actions
yang-management YANG management

cent-gw# request platform software


cent-gw#show version
Cisco IOS XE Software, Version 2020-11-02_23.35_vignm
Cisco IOS Software [Bengaluru], Catalyst L3 Switch Software (CAT9K_IOSXE), Experimental Version 17.5.20201022:010525 [CSCvw18984.polaris_dev-/nobackup/vignm/oper/CSCvw18984.polaris_dev 168]
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Mon 02-Nov-20 23:28 by vignm



VIP Guru

17.5.20201022:010525  - Last i saw was the latest 17.3.X 


an you post complete out of below :


show version



Leo L
VIP Community Legend

Is this a 9500 High-Performance model? 

9200/9200L and 9500 High-Performance uses a different command: 

install add file bootflash:<FILENAME> activate commit   


Leo L
VIP Community Legend

@mvicki93 wrote:

I would like to do ISSU.

Depends on what firmware you are using and what firmware you are meant to go.  

The current firmware is an "private" (or CLOSED) beta, 17.5.X.  

IF the jump is from 17.5.X to another 17.5.X then ISSU will not work (unless the "rules" have been changed in the software).  

Cisco Employee

The IOS version that you are using first of all is experimental, I suppose you had a bug and a special image was provided, that command you are looking for is not available for that IOS version 17.5.x in a C9K so I do not know what device you are Using, using ISSU would only work for you if you are occupying a StackWise Virtual and since it is an experimental version I am not sure that it works without any issue so I suggest it to be with the traditional method, the commands for 17.xx should be the same