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When the startup config is copied to the TFTP server, the "%Non-volatile configuration memory invalid or not present" error message appears in Catalyst 6500 series switch that runs the Cisco IOS system software

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Core issue

This message is displayed, when the copy start tftp command is issued to backup the configuration files.


In some cases, when the show startup-config command is issued, the %% Non-volatile configuration memory is not present was outputed error message is observed.

Resolution

The workaround is to issue a write memory command before you back up the configuration, in order to make sure the configuration is saved in non-volatile RAM (NVRAM).

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