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Expert Webcast: Troubleshooting with Speed and Confidence for Network Engineers

Lisa Latour
Frequent Contributor

Troubleshooting with Speed and Confidence
(Live Webcast June 23, 2015 at 10:00 am Pacific Time / 1:00 pm Eastern Time)

Please join us on Tuesday, June 23, 2015 at 10 a.m. PDT San Francisco (UTC -7 hours) for this live, interactive event.

During the live event, Routing and Switching, subject matter expert, Kevin Wallace, will cover a number of advanced topics on troubleshooting best practices. Troubleshooting is not only a fact of life for network engineers it consumes a significant percentage of their time. Also, many troubleshooting efforts are accompanied by the urgency of getting a production system back on-line, resulting in an emotionally packed episode. To help you more effectively deal with the inevitable troubleshooting scenarios you’ll encounter, this webcast equips you with a 7-step troubleshooting model that allows you to confidently approach and deal with any troubleshooting situation. You’ll also be equipped with efficiency tips for using Cisco IOS “show” commands, and the webcast concludes with a group exercise where you’ll help troubleshoot an issue being experienced on live gear.

Featured Speaker

Kevin Wallace CCIEx2 No. 7945 (Route/Switch and Collaboration), is a Certified Cisco Systems Instructor (CCSI #20061), and he also holds multiple Cisco professional and associate-level certifications in the Route/Switch, Collaboration, Security, Design, and Data Center tracks. With Cisco experience dating back to 1989, Kevin has been a network design specialist for the Walt Disney World Resort, an instructor of Cisco courses for Skillsoft, and a network manager for Eastern Kentucky University. Currently, Kevin produces video courses and writes books for Cisco Press/Pearson IT Certification ( Also, he owns and operates Kevin Wallace Training, LLC (, a provider of self-paced training materials that simplify computer networking. Kevin holds a Bachelor of Science degree in electrical engineering from the University of Kentucky, and he lives in central Kentucky with his wife (Vivian) and two daughters (Sabrina and Stacie).

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We look forward to your participation. This event is open to all, including partners.

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Unfortunately, i missed this. Is it going to be uploaded to youtube or viewable somewhere else?



Lisa Latour
Frequent Contributor

We are sorry we missed you!

Yes – recording will be available soon at

You will also be able to find links to the slides, and soon the questions (FAQ) that were asked during the event.

Find more expert events at


Hey Kevin,

Just to say thank you for the nice webcast yesterday and hope you do some more soon.


Thanks Hugo! I appreciate that.