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16632
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40
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11
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Rx power high warning

I have C2960X with IOS Version 15.2(2)E6,

from the show logging

Oct 24 11:54:25.878: %SFF8472-5-THRESHOLD_VIOLATION: Gi1/0/52: Rx power high warning; Operating value:  -2.9 dBm, Threshold value:  -3.0 dBm.

what is the advise for this isssue?

11 Replies 11

Alex Pfeil
Level 7
Level 7

That is when you have too high of a signal on the transceiver. You can either get the proper transceiver or you can get an attenuator to add loss on the cable. 

First, what transceivers are you using and what type of fiber is it? What is the distance?

 

please mark helpful posts.

I need your advice, I have several 2960 X Sws showing that I have a (%SFF8472-5-THRESHOLD_VIOLATION: RX)

C2960X Software (C2960X-UNIVERSALK9-M), Version 15.2(2)E6,


 

Oct 24 12:14:26.354: %SFF8472-5-THRESHOLD_VIOLATION: Gi1/0/52: Rx power high warning; Operating value:  -2.9 dBm, Threshold value:  -3.0 dBm.





#show int gig 1/0/52 transceiver detail
ITU Channel not available (Wavelength not available),
Transceiver is internally calibrated.
mA: milliamperes, dBm: decibels (milliwatts), NA or N/A: not applicable.
++ : high alarm, +  : high warning, -  : low warning, -- : low alarm.
A2D readouts (if they differ), are reported in parentheses.
The threshold values are calibrated.

                              High Alarm  High Warn  Low Warn   Low Alarm
          Temperature         Threshold   Threshold  Threshold  Threshold
Port       (Celsius)          (Celsius)   (Celsius)  (Celsius)  (Celsius)
--------- ------------------  ----------  ---------  ---------  ---------
Gi1/0/52    36.7                95.0        90.0       -40.0      -45.0

                              High Alarm  High Warn  Low Warn   Low Alarm
           Voltage            Threshold   Threshold  Threshold  Threshold
Port       (Volts)            (Volts)     (Volts)    (Volts)    (Volts)
---------  ---------------    ----------  ---------  ---------  ---------
Gi1/0/52   3.30                  3.60        3.50        3.10       3.00

           Optical            High Alarm  High Warn  Low Warn   Low Alarm
           Transmit Power     Threshold   Threshold  Threshold  Threshold
Port       (dBm)              (dBm)       (dBm)      (dBm)      (dBm)
---------  -----------------  ----------  ---------  ---------  ---------
Gi1/0/52    -0.5                 4.0         3.0        -4.0       -5.0

           Optical            High Alarm  High Warn  Low Warn   Low Alarm
           Receive Power      Threshold   Threshold  Threshold  Threshold
Port       (dBm)              (dBm)       (dBm)      (dBm)      (dBm)
-------    -----------------  ----------  ---------  ---------  ---------
Gi1/0/52    -3.0                -2.0        -3.0       -24.9      -26.0

Alex Pfeil
Level 7
Level 7

I actually need to know what type of fiber such as single mode or multi mode, and what type of SFP such as SX, LX, etc.

 

Please date helpful posts.

Port      Name               Status       Vlan       Duplex  Speed Type
Gi1/0/52                        connected    trunk      a-full a-1000 1000BaseEX SFP

 

Full-duplex, 1000Mb/s, link type is auto, media type is 1000BaseEX SFP
  input flow-control is off, output flow-control is unsupported

regarding the other info I do not have it for the now, and by the way several SW was shown today with the same issue

Alex Pfeil
Level 7
Level 7

Are the switches close enough you could just use copper? The problem is that the signal is to strong. An attenuator should solve the problem.

 

please mark helpful posts.

Alex Pfeil
Level 7
Level 7

It would be similar to this.

 

https://www.amazon.com/Multimode-Fiber-Optic-Attenuator-fixed/dp/B0149VNDJK

 

Please rate helpful posts.

Alex Pfeil
Level 7
Level 7

I would look to see what version of code you are running and make sure it is not related to a bug before making a purchase.

 

please rate helpful posts.

Leo Laohoo
Hall of Fame
Hall of Fame

shut/no shut the port.

I tried to reset the interface (shutdown/ No shutdown) and the codes keep showing up through the show log

Leo Laohoo
Hall of Fame
Hall of Fame

Replace the SFP modules.

get_rthym
Level 1
Level 1

Did you get the issue resolved? 

If the links are UP and functioning well, should not be matter to worry.

This looks like cosmetic bug if you are seeing this across multiple 2960`s? You can confirm with TAC or cisco bug search:)

How long is the distance between the links? If the connected device are short, suggest using appropriate transceivers.

If related ports are not used, just shut the ports.

If it was isolated, I would suggest replacing transceiver of connected device as Leo suggested.

 

HTH

lek

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