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Ask the Expert- SD-WAN

4G Crash dump collection

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Cisco Employee

(view in My Videos)

 

Soumya Prasad currently works as a TAC Engineer in Cisco, Bangalore. In her current role ,she works with Cisco partners and customers in the European region .She has been a part of the backbone team ,working on Core Aggregation and WAN Access technologies. She holds a B.E degree in Electronics and communication and has multiple certifications in the field of Routing & Switching.

 

This Video describes the procedure to collect modem crash information on Cisco Long Term Evolution (LTE) Routers. The crash information is necessary for the Cisco Technical Assistance Center (TAC) to analyse the root cause for cellular modem crash issues.

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