We have a daily job to check-sync all the devices managed, and generate the report to result in that some of the devices are locked in the report. But when I manually check-sync or sync-from the locked devices by CLI, it is OK, and could be sync-from.
Error message is like "ORD10-WXBB-PE01: Device is locked in a check-sync operation by session 290795"
The devices locked are all type of neds: cisco-ios, cisco-iosxr, cisco-nx...
What's the reason of this behavior?
NSO version: 4.6.1
cisco-ios pakcage version is 5.9.3
cisco-asa version is 6.0.4
cisco-fmc version is 1.0.4
cisco-iosxr version is 18.104.22.168
cisco-nx version is 5.6
citrix-netscaler version is 3.0.23
How is the cronjob configured? Can you provide a sample?
In this case, we should figure out if it's NSO or the cronjob. Since you manually check and it works fine, I assume NSO may not like what is being retrieved from the cronjob.
You said 'some' of the devices are locked, is it random devices each time or the same devices?