NSO Itential tool package load error

[S_Singh]

Would appreciate any help on this error

init:boot_msg: "Bad configuration: /etc/ncs/ncs.conf:0: /nso/run/state/packages-in-use/1/itential-tools/load-dir/itential_tools.fxs: Must be recompiled!\n"
Waiting for NSO to start...
run-nso.sh: NSO is dead (exit code 21) - exiting container

[vleijon]

That means that you are trying to start the system on a new NSO version without rebuilding and reloading the packages.

[S_Singh]

This is a new NSO setup where I'm trying to add this package. And, it is giving the error when I do package reload 

please have a look on the error 

admin@ncs# packages reload force

>>> System upgrade is starting.
>>> Sessions in configure mode must exit to operational mode.
>>> No configuration changes can be performed until upgrade has completed.
>>> System upgrade has been cancelled.
Error: Internal error: {failed,
{recompile_needed,
"/nso/run/state/packages-in-use/1/itential-tools/load-dir/itential_tools.fxs"}}
admin@ncs#
System message at 2022-09-21 15:03:39...
Subsystem stopped: ncs-dp-2-cisco-ios-cli-3.8:IOSDp
admin@ncs#
System message at 2022-09-21 15:03:39...
Subsystem stopped: ncs-dp-1-cisco-ios-cli-3.8:IOSDp2

[vleijon]

The error message means that the package is compiled with another NSO version than is currently running.

[S_Singh]

Thankyou so much @vleijon for your response. 

it is working after make clean