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Cisco Community Designated VIP Class of 2020

Automation Advisory Services - NSO Developer Connect NYC, 2018

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Shafi uses the Red Whale metaphor to show the importance to do things right from start and build a sustainable solution that can be maintained and supported over time throughout the organization. It’s important to work together selecting the use cases and include all stakeholders. Cisco comes ready with CX Advisory Services to help connect the top-down approach with the bottom-up, drive change management when necessary and help teams secure the right business outcome.